Privacy policy

Driven Dreams Enterprise (“Driven Dreams”, “we”, “our”, “us”) respects the privacy rights of all visitors and customers (“you”, “your”) and recognises the importance of protecting the personal information collected through our website. This Privacy Policy explains how we collect, store, use, and protect your information when you visit or make a purchase from drivendreams.shop. By accessing our website or placing an order with us, you consent to the practices described in this Privacy Policy.

If you are under the age of 16, you must obtain consent from a parent or legal guardian before placing an order with Driven Dreams. This Privacy Policy applies only to information collected through our website. It does not apply to websites operated by third parties that may be linked from our site. Driven Dreams is not responsible for the privacy practices or content of such third-party websites, and we encourage you to review their privacy policies before providing any personal information.

WE TAKE OUR CUSTOMERS’ PRIVACY SERIOUSLY

Data protection is a matter of trust, and your privacy is important to us. Driven Dreams will only collect and use your personal information in accordance with this Privacy Policy. We only collect personal information where it is necessary and relevant to process your orders, provide our services, or communicate with you. You may browse our website without providing any personal information. Personal data is only collected when you choose to place an order, contact us, or interact with our services. We do not require account registration to place an order. Any personal information provided is used strictly for order fulfillment, customer support, and operational purposes. If you have any questions, comments, or concerns regarding this Privacy Policy, you may contact us at drivendreams.co@gmail.com.

COLLECTION OF PERSONAL INFORMATION

Driven Dreams does not sell, trade, or rent customers’ personal information to third parties.

When you place an order or contact us through our website, we may collect personal information including (but not limited to):

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

This information is collected strictly to process and fulfill your order, provide customer support, arrange delivery, and communicate order-related updates. Payment transactions made on our website are processed securely through our third-party payment service providers. Driven Dreams does not store or have access to your full credit or debit card details. Your phone number may be shared with our courier partners solely for delivery and shipping-related purposes. We may also collect non-personal information such as website traffic data, order statistics, and general usage patterns to help us improve our website performance, user experience, and services. This data does not identify you personally. From time to time, we may engage trusted third-party service providers (such as payment processors, shipping partners, website hosting services, or email service providers) to assist us in operating our business. These service providers are only given access to the information necessary to perform their functions and are required to protect your information in accordance with applicable privacy laws. You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date. Order details are securely stored for record-keeping and legal purposes but are not publicly accessible.

SECURITY OF YOUR PERSONAL INFORMATION

Driven Dreams takes reasonable and appropriate measures to ensure that all personal information collected is stored securely. Access to personal data is restricted to authorised personnel only, and we use secure systems and technical safeguards to prevent unauthorised access, misuse, or disclosure. Personal information is retained only for as long as necessary for legal, operational, or business purposes and is securely disposed of when no longer required. While we take reasonable steps to protect your data, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

DISCLOSURE OF PERSONAL INFORMATION

Driven Dreams does not sell or disclose your personal information to third parties except where necessary to fulfill your order, such as sharing details with payment service providers, delivery partners, or other service providers directly involved in order processing and fulfillment. In certain circumstances, we may be required to disclose personal information to comply with legal obligations, law enforcement requests, or where disclosure is necessary to protect life, safety, or legal rights. Driven Dreams is committed to complying with the Personal Data Protection Act 2010 (PDPA) and applicable privacy laws. We may use your contact information to send order updates or marketing communications from Driven Dreams only, and you may opt out of such communications at any time. If you believe your privacy has been breached, please contact us at drivendreams.co@gmail.com, and we will investigate and address the issue promptly.

COLLECTION OF COMPUTER DATA

When you visit drivendreams.shop, our servers may automatically collect certain non-personal information that your browser sends, including your IP address, browser type, referring pages, pages visited on our website, time spent on those pages, access times, dates, and other usage statistics. This information is collected for analytical and performance purposes to help us understand user behavior, improve website functionality, and enhance our products and services. This data is used in an aggregated and anonymous manner and is not linked to any personally identifiable information.

RETENTION OF DATA

Driven Dreams retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including order processing, legal, accounting, or regulatory requirements. Personal data will be securely deleted or anonymised once it is no longer required, unless retention is required by law or permitted under applicable regulations.

CHANGES TO THE PRIVACY POLICY

Driven Dreams reserves the right to modify or update this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately upon posting.

COMPLAINTS ABOUT BREACHES OF PRIVACY

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us at drivendreams.co@gmail.com. We will review and address your concerns as soon as reasonably possible.